Return Policy
1. General
This return policy governs the return procedures for purchases made through shopadbav.com (“we”, “our”, “site”). Customer satisfaction is important to us, and we aim to provide clear and straightforward return processes.
2. Return Conditions
• You may return products within 7 days of the delivery date.
• Returned items must be unused, in their original packaging, and in resalable condition.
• Returned products must be sent back complete with all accessories and parts.
3. Return Request
To request a return, please follow these steps:
• Submit your return request by emailing support@shopadbav.com within 7 days of the product delivery date.
• Include your order number and the reason for your return request in the email.
• Return the product in its original packaging and unused condition. Instructions for returning the product will be provided via email.
4. Return Process
• Upon receiving your return request, the returned items will be inspected.
• Once the return is approved, a refund will be issued to your original payment method.
• The return process will be completed within 7-10 business days after the returned products are received.
5. Non-Returnable Items
The following items cannot be returned:
• Used, damaged, or incomplete products
• Items without original packaging
• Items that cannot be returned due to hygiene reasons (e.g., personal care products)
• Discounted or promotional items
6. Shipping Costs
• Return shipping costs are the responsibility of the customer.
• Please ensure that products are securely packaged and protected from damage during the return shipping process.
7. Damaged or Incorrect Products
• If you receive a damaged or incorrect product, please notify us at support@shopadbav.com.
• Return requests for damaged or incorrect products will be processed promptly, and necessary corrections will be made.
8. Contact
• If you have any questions or concerns about our return policy, please contact us at support@shopadbav.com or send message on watsap: +13322527639.